Effective Date: 03-12-2025
1. Acceptance of Terms
By accessing or using PixSEO (“the Service”), you agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws, including the General Data Protection Regulation (GDPR). If you do not agree, do not use the Service.
2. Service Description
PixSEO is an AI‑powered image optimization tool that helps users compress images, generate SEO‑friendly metadata, and enhance images for web performance. The Service is provided by [Your Company Name], a company registered in [Your Country, e.g., Poland].
3. User Eligibility
You must be at least 13 years old to use PixSEO. Users under 18 must have parental or guardian consent. By using the Service, you confirm that you meet these requirements.
4. License and Use
4.1 License Grant
We grant you a limited, non‑exclusive, non‑transferable license to use PixSEO for personal or business purposes in accordance with these Terms.
4.2 Permitted Uses
- Image compression and optimization for your websites, blogs, or social media
- Generating SEO metadata for your own images
- Educational and personal learning purposes
4.3 Prohibited Uses
- Reverse engineering, copying, or duplicating the Service
- Using the Service for illegal, harmful, or unauthorized activities
- Processing copyrighted images without authorization
- Overloading the Service with automated or abusive requests
5. Role under GDPR
5.1 For end users (B2C)
When you use PixSEO directly, we act as the data controller for your account and usage data, as defined in the GDPR. We process your personal data only for the purposes described in our Privacy Policy.
5.2 For business customers (B2B)
If you are a business customer using PixSEO to process images and metadata for your own users, you are the data controller and we are the data processor. In this case, our Data Processing Agreement (DPA) applies and is incorporated into these Terms.
6. Legal Basis for Processing
We process personal data based on one or more of the following lawful grounds under GDPR Article 6:
- Performance of a contract (to provide the Service to you)
- Legitimate interests (e.g., fraud prevention, service improvement, security)
- Consent (where required, e.g., for marketing or cookies)
Special category data (e.g., biometric data in facial images) is not processed unless explicitly permitted by law and with appropriate safeguards.
7. Data Subject Rights
You have the right under GDPR to:
- Access your personal data
- Rectify inaccurate data
- Erase your data (right to be forgotten)
- Restrict processing
- Data portability (receive your data in a structured, machine‑readable format)
- Object to processing (e.g., for direct marketing)
- Not be subject to fully automated decision‑making with legal or similar effects
To exercise these rights, contact us at support@pixseo.ai. We will respond within one month, as required by GDPR.
8. Data Retention
We retain your personal data only for as long as necessary to:
- Provide the Service and fulfill our contract with you
- Comply with legal, tax, or accounting obligations
- Resolve disputes or enforce our rights
Specific retention periods are described in our Privacy Policy. When your account is closed, we will delete or anonymize your personal data unless retention is required by law.
9. Security Measures
We implement appropriate technical and organizational measures to protect personal data, including:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security testing and audits
- Incident response and breach notification procedures
In the event of a personal data breach, we will notify the relevant supervisory authority within 72 hours and, where required, affected individuals without undue delay.
10. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure an adequate level of protection, for example by:
- Using Standard Contractual Clauses (SCCs) approved by the European Commission
- Transferring data only to countries with an adequacy decision
- Implementing additional safeguards where necessary
A list of subprocessors and transfer mechanisms is available in our Privacy Policy or on request.
11. Subprocessors
We may use third‑party subprocessors (e.g., cloud hosting, AI APIs, analytics) to provide the Service. We only engage subprocessors that provide sufficient guarantees to implement appropriate technical and organizational measures. A current list of subprocessors is available in our Privacy Policy or on request.
12. Data Processing Agreement (DPA)
For business customers acting as data controllers, we provide a Data Processing Agreement that includes:
- The subject matter and duration of processing
- Nature and purpose of processing
- Types of personal data and categories of data subjects
- Obligations and rights of the controller and processor
- Confidentiality, security, and audit rights
- Subprocessor rules and international transfer safeguards
The DPA is available on our website or upon request and forms part of these Terms for B2B customers.
13. Intellectual Property
All rights, title, and interest in PixSEO, including software, AI models, trademarks, and content, remain solely with us. You retain ownership of your uploaded images and generated metadata but grant us a license to operate the Service.
14. Fair Use Policy
You agree to use the Service responsibly without abusing system resources or violating any laws. Excessive or harmful use may lead to suspension or termination of your account.
15. Privacy Policy
Your use of PixSEO is also governed by our Privacy Policy, which explains:
- What personal data we collect and why
- How we use, share, and protect your data
- Your rights under GDPR and how to exercise them
- Cookies and tracking technologies
- Contact details for our Data Protection Officer (if applicable)
The Privacy Policy is available at [your-website.com/privacy].
16. Termination
We reserve the right to suspend or terminate your access for violation of these Terms, misuse of the Service, or non‑payment (if applicable). Upon termination, your license to use the Service ends, and we may delete your account data in accordance with our data retention policy.
17. Disclaimer and Limitation of Liability
PixSEO is provided “as is” without warranties of any kind, including but not limited to accuracy, reliability, uptime, or fitness for a particular purpose. We disclaim liability for any damages arising from your use of the Service, except as required by law.
18. Governing Law and Dispute Resolution
These Terms are governed by the laws of [Your Country, e.g., Poland]. Disputes shall be resolved through the courts of [Your Jurisdiction] or, if agreed, through binding arbitration. You may also lodge a complaint with your local data protection authority.
19. Modifications to Terms
We may update these Terms from time to time. We will notify you of material changes (e.g., by email or in‑app notice). Continued use of PixSEO after changes constitutes acceptance of the modified terms.
20. Contact Information
For questions about these Terms, our Privacy Policy, or GDPR‑related requests, contact us at:
Email: support@pixseo.ai
Support: In‑app contactform
Address: [Your Business Address]
Data Protection Officer (if applicable): [DPO Name/Email]
Response Time: Legal and data subject requests answered within 7 business days.
21. Data Protection Officer (DPO)
If required under GDPR (e.g., because we carry out large‑scale systematic monitoring or processing of special category data), we have appointed a Data Protection Officer. Their contact details are provided in our Privacy Policy.