Effective Date: 03-12-2025
1. Information We Collect
1.1 Information You Provide
When you use PixSEO, we may collect the following personal information:
- Account Information: Email address, name, and password when you create an account.
- Usage Data: Information about your interactions with our service, including features accessed and settings preferences.
- Support Communications: Messages and information you provide when contacting support.
1.2 Automatically Collected Information
We may collect certain information automatically when you use our Service:
- Device Information: Browser type, operating system, and device identifiers.
- Log Data: IP address, access times, and pages viewed.
- Cookies: Small data files stored on your device to enhance your experience.
2. How We Use Your Information
We process your data based on the following lawful bases under GDPR:
- Performance of Contract: To provide, maintain, and improve PixSEO’s functionality and your account management.
- Legitimate Interests: To analyze usage patterns, secure the Service, and prevent fraudulent activity.
- Consent: Where applicable, for marketing communications and cookies.
We use data for:
- Service delivery and account management.
- Communication, including service updates and support.
- Analytics to understand and improve user experience.
- Security monitoring and fraud prevention.
3. Image Processing and Storage
3.1 Local Processing
PixSEO is designed with privacy in mind—the majority of image processing happens directly in your browser using client-side JavaScript. Your images are processed on your device only, and are not uploaded to our servers during optimization. You retain full control over your image files.
3.2 Temporary Storage
For features requiring temporary image storage:
- Images may be stored in your browser’s local storage for up to 24 hours and are automatically deleted afterward.
- You may manually clear this data anytime.
3.3 AI Features
When using AI-powered features (e.g., SEO content generation), minimal image metadata may be sent to our servers:
- We never store full images.
- Only essential metadata is processed.
- All data is deleted immediately after processing.
- Data transmission is encrypted using SSL/TLS.
4. Data Sharing and Disclosure
4.1 We Do Not Sell Your Data
PixSEO does not sell, rent, or trade your personal information.
4.2 Service Providers
We share data only with trusted service providers who assist us in:
- Hosting and infrastructure
- Analytics and performance monitoring
- Customer support
These providers are under contractual obligations to protect your data and use it only for specified purposes.
4.3 Legal Requirements
We may disclose information if required to:
- Comply with legal obligations
- Protect our rights or property
- Prevent fraud or security threats
- Ensure user safety
5. Your Rights and Choices
Under GDPR, you have these rights:
- Access and Correction: View, update, or request a copy of your personal data.
- Data Deletion: Delete your account and associated data or request specific data deletion, subject to retention requirements.
- Communication Preferences: Opt out of marketing emails and manage notification and cookie preferences.
To exercise your rights, contact us at support@pixseo.ai. We respond within one month.
6. Data Retention
We retain your personal data only as long as necessary to:
- Provide the Service and fulfill contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes
On account deletion, your data will be securely erased or anonymized unless retention is legally required.
7. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for data transmission
- Access controls limiting employee access to personal data
- Regular security audits and vulnerability assessments
- Hosting on secure, monitored infrastructure
While we strive to protect your data, no method of electronic transmission can be guaranteed 100% secure.
8. Cookies and Tracking
8.1 Types of Cookies We Use
- Essential Cookies: For basic site functionality
- Preference Cookies: To remember your settings
- Analytics Cookies: To improve our service
8.2 Managing Cookies
You may control or disable cookies via your browser settings. Disabling some cookies may affect site functionality.
9. Children’s Privacy
PixSEO is not intended for users under age 13. We do not knowingly collect personal information from children. If we learn that data from children under 13 has been collected, it will be deleted promptly. Parental consent is required for users aged 13-18.
10. International Data Transfers
Your data may be transferred outside the European Economic Area (EEA). We ensure appropriate safeguards such as Standard Contractual Clauses or adequacy decisions are in place to protect your data.
11. Subprocessors
We may engage subprocessors to provide the Service (e.g., cloud hosting, AI APIs). These subprocessors adhere to strict data protection rules. You can request the current list of subprocessors at any time.
12. Automated Decision-Making
We do not use fully automated decision-making or profiling based solely on personal data that produces legal or similarly significant effects.
13. Changes to This Privacy Policy
We may update this Policy periodically. Significant changes will be communicated by email, website notice, or in-app notification. Continued use after changes means acceptance.
14. Contact Us
If you have questions or privacy concerns, please contact us:
- Email: support@pixseo.ai
- In-app contact form
- Data Protection Officer: support@pixseo.ai
Response Time: We respond within 48 hours for privacy inquiries.
This policy reflects our commitment to transparency and GDPR compliance for PixSEO users in Europe and beyond.